1.0 DELIVERY OPTIONS
M Star Srl offer 2 Delivery Options: Standard or Customized.
– Usually we are working with Bartolini BRT and we guarantee the shipment within 48 hours from your order in our country (ITALY). For International Shipment we use UPS and our term of shipment are whithin 4/7 working days.
Standard shipping costs for Italy are 10 Euro.
– Customer shipment service is based on what you need, and we working with your currier not pre-pay by us.
2.0 EUROPEAN & INTERNATIONAL DELIVERY
Shipping to the following European countries costs 10 Euro and can take up to 3-5 working days.
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Ukraine.
Shipping to the following International countries is € 21.95. and can take up to 4-7 days.
Argentina, Australia, Bahamas, Canada, China, Egypt, Hong Kong, Iceland, India, Israel, Japan, Mauritius, Mexico, New Zealand, Qatar, South Africa, South Korea, Taiwan, Turkey, United States, UAE.
3.0 SIGNING FOR YOUR ORDER
All orders are security sealed before leaving our Distribution Centre and under no circumstances should packages be signed for if these seals are broken or the packaging is damaged upon arrival. Should this occur, please contact our Customer Services team on +39051453572 as soon as possible.
4.0 CUSTOMS & DUTY
Please note that recipients outside the EU will be responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis. This is managed by UPS and DPD on a ‘pay on delivery’ basis. Sometimes goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information required by customs to ensure the goods are cleared. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.